Monthly Archives: November 2014

Conflict Triage

People in the throes of conflict often feel at sea, not knowing what to do.  To whom should they turn?  Lawyer, social worker, minister, mediator or friend?  Sometimes it’s just not clear from whom parties should seek help.  Self directed … Continue reading

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PS1: Helping People to Help Themselves

Problem Solving for 1 (PS1)  helps people to help themselves.  While PS1 aided in kicking off conflict coaching, it also makes another important contribution.  Training people in how to use PS1 in everyday life helps people to better think through their … Continue reading

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CSX and PS1

Earlier this week Zach Jones, head of Employee Services at CSX, the railroad company, gave a guest lecture to my students enrolled in Managing Organizational Conflict (in the conflict resolution masters program at Georgetown University).  He outlined the ways in … Continue reading

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